In honor of Family Day on February 21, we are recognizing and honoring some of our Canada Firehouse Subs franchisees who work side by side with their families.

Learn about how local franchisee Jon Chang and his wife Michelle Chang work together every day at their Firehouse Subs restaurant in Bradford.

Tell us about your family dynamic. 

There are a total of four of us, but our two sons are under the age of six, so Michelle and I work as a husband and wife team. I am the face you see in the restaurant, handling the daily operations and working with our team to provide the best service and food in the community. Michelle is the behind-the-scenes support; she largely helps with social media, marketing and creating graphics.

How long ago did you venture into restaurant ownership with your family?

My wife and I have worked together for more than a decade. Though we’ve owned several businesses in the past, Firehouse Subs is our first venture into restaurant ownership.

What’s your favorite part about working together?

Our favourite part of working together is being able to count on someone that you really trust. Being able to collaborate and face challenges together is everything to us. We are a real team.

If you have children, are they involved in your restaurant at all?

Our children are still too young to be working in the restaurant, but they are the best taste testers and cheerleaders for mom and dad!

What’s one thing that most people don’t know about owning and operating a restaurant with your family?

It can be so fulfilling and enjoyable if there is a mutual respect and appreciation for one another.

What activities do you enjoy doing together outside of your restaurant? 

We enjoy spending time with our extended family and friends. We are very spontaneous and like to do things on a whim, like hiking and visiting new places.

What advice do you have for families who work together? 

Make sure you balance work and family life because work can consume your lives when you are all working at the same place. Don’t forget to disconnect from work when it’s family time.

What does your ideal Family Day look like?

Experiencing something new that the kids enjoy. Warm weather would be nice too!

What are each of your favorite Firehouse Subs? 

We all have multiple favourites, but the ones that typically end up on our table are Pepperoni Meatball, New York Steamer®, Smokehouse Beef and Cheddar Brisket and Club on a Sub.